At 339bet, your personal information is handled with the same care and security as your funds. This Privacy Policy explains precisely what data we collect from players in Pakistan, why we collect it, how we store and protect it, who we share it with, and what rights you hold over your own information.
Our Data Commitments
Six core commitments that govern how 339bet approaches player data. These summaries do not replace the full policy text below — please read all sections carefully.
Every byte of data transmitted between your browser or app and the 339bet platform travels through 256-bit SSL encryption. Your credentials, payment data, and personal details are never sent in plain text.
339bet does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used solely to operate, improve, and protect the 339bet platform.
We collect only the information necessary to operate your account, verify your identity, process PKR transactions, and comply with our international licensing obligations. Nothing beyond what is needed.
Only carefully vetted service providers — payment processors like JazzCash and EasyPaisa, KYC verification partners, and infrastructure providers — ever receive any 339bet player data, and only the minimum required.
You have the right to access, correct, export, or request deletion of your 339bet personal data at any time. Submit a request to the 339bet support team and we will respond within 30 days.
339bet retains player data only for as long as required by our licensing obligations and legal requirements. Inactive account data is reviewed annually. You may request early deletion subject to regulatory constraints.
This Privacy Policy describes how 339bet (referred to as "339bet," "we," "us," or "our") collects, uses, stores, shares, and protects personal information belonging to players and visitors who access the 339bet platform at 339bet.today. By registering an account or using any 339bet service, you acknowledge that you have read, understood, and agreed to this Privacy Policy in full.
339bet is committed to safeguarding the personal information of all players and visitors on its platform. We operate in accordance with internationally recognised data protection principles, including the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
This Privacy Policy applies to all data processing activities conducted by 339bet in connection with the operation of the 339bet platform, including the sports betting service, live casino, slot games, specialty games such as Mermaid Fishing and Monster Hi-Lo, and all associated customer service, marketing, and payment processing functions.
This policy should be read alongside the 339bet Terms and Conditions and the Responsible Gaming Policy, which together form the full framework governing the relationship between 339bet and its players.
For the purposes of applicable data protection law, 339bet is the data controller responsible for the personal information of its registered players and platform visitors. As data controller, 339bet determines the purposes for which personal data is processed and the means by which such processing takes place.
339bet collects the following categories of personal data from players and visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, Pakistani mobile number, city of residence (e.g., Lahore, Karachi, Islamabad) | Account communications, support, responsible gaming alerts |
| Financial Data | JazzCash or EasyPaisa account reference, bank account details (HBL, UBL, Meezan Bank), transaction history in PKR | Deposit and withdrawal processing, fraud prevention |
| Identity Verification Documents | CNIC / NICOP image or scan, selfie for liveness check | KYC verification required before first withdrawal |
| Technical Data | IP address, device type, browser version, operating system, session tokens | Security monitoring, fraud detection, platform optimisation |
| Behavioural Data | Games played, betting history, session duration, deposit and withdrawal patterns | Responsible gaming monitoring, bonus eligibility, platform improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Quality assurance, dispute resolution, compliance records |
| Marketing Preferences | Opt-in/opt-out status for email, SMS, and push notifications | Delivering personalised and promotional communications where consented |
339bet collects personal data through the following channels:
339bet processes player personal data on the following legal bases, each applied to the relevant processing activity as described in this policy:
339bet uses your personal data exclusively for the following purposes:
339bet does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We share player data only in the following limited and controlled circumstances:
All third-party service providers that receive 339bet player data are contractually required to implement appropriate technical and organisational measures to protect that data and to process it only in accordance with 339bet's instructions.
The 339bet platform uses cookies and similar tracking technologies to enable core platform functionality, improve user experience, and gather analytics data. The following categories of cookies are used:
339bet implements comprehensive technical and organisational security measures to protect player personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
In the event of a data security incident that poses a risk to player rights, 339bet will notify affected players and the relevant regulatory authority within the timeframe required by applicable law.
339bet retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to the following retention standards:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
As a 339bet player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the 339bet support team with a clear description of your request. We will respond within 30 calendar days:
You have the right to request a copy of all personal data that 339bet holds about you, along with an explanation of how and why it is being processed.
If any personal data 339bet holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 339bet's legal retention obligations under its international gaming licence.
In certain circumstances, you have the right to request that 339bet restricts how it processes your data — for example, where you dispute the accuracy of the data or object to processing on grounds of legitimate interests.
Where processing is based on consent or contractual necessity and conducted by automated means, you have the right to receive your personal data in a commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests at any time, including processing for direct marketing purposes. Upon receipt of a valid marketing opt-out, 339bet will cease marketing communications promptly.
If you believe that a minor has registered on the 339bet platform, please contact [email protected] immediately. We take underage gambling prevention seriously and act on all credible reports without delay. Parental control tools and third-party age verification services can be used to restrict access to gambling platforms on household devices.
As an internationally licensed online gaming operator, 339bet may transfer player personal data to countries outside Pakistan for the purposes of hosting, payment processing, identity verification, or fraud prevention. Where such transfers occur, 339bet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within the platform's primary operating jurisdiction.
These safeguards may include standard contractual clauses approved by applicable data protection authorities, contractual obligations on receiving parties to implement equivalent data protection measures, and transfer only to jurisdictions recognised as providing an adequate level of data protection. If you have questions about specific cross-border transfers affecting your data, you may direct them to [email protected].
339bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes to this policy will be communicated to registered players via their registered email address or through a prominent notice on the 339bet platform no less than 14 days before the changes take effect.
The updated Privacy Policy will be published at 339bet.today/privacy-policy with a revised "Last Updated" date at the top of the document. Your continued use of the 339bet platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how 339bet handles your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 339bet, please contact our Data Protection team through any of the following channels:
We will acknowledge all data protection requests within 48 hours and respond in full within 30 calendar days. If your request is complex and requires an extension, we will notify you of the delay and the new response deadline.
Our Data Protection team is available 24/7 to answer questions about how your personal information is collected, stored, and protected on the 339bet platform. All players must be 21 or older.